Shipping policy

Shipping Policy

All orders are carefully prepared and shipped from Birmingham, Alabama.

Because many items are made-to-order or customized, please allow 5-10 business days for processing before shipment. Processing time may vary depending on order volume and customization details.

Once your order ships, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery

We currently offer standard flat-rate shipping within the United States. Shipping costs are calculated and displayed at checkout.

Delivery times are estimates provided by the carrier and are not guaranteed.

Local Pickup

Local pickup is available for customers in the Birmingham area.

Pickup details and instructions will be sent via email once your order is complete and ready for pickup. Orders must be collected within a reasonable timeframe after notification.

Shipping Responsibility

CC’s Stitches & Things is not responsible for delays, lost packages, or damage caused by the shipping carrier. If an issue occurs, please contact us and we will assist as best we can.

Questions?

If you have questions about shipping or timelines, please reach out before placing your order.